TERMS AND CONDITIONS
CHALET KIRCHBERG AM BACH
BOOKING/RENTAL
Chalet Kirchberg am Bach can be rented via Villa for You. Therefore, the Terms and Conditions and House Rules from Villa for You, are applicable, as are the Terms and Conditions/House Rules stipulated below.
PROPERTY MANAGEMENT
The Management (caretaker) of Chalet Kirchberg am Bach is Alpenrein Appartment Managers. They can be reached daily between 8:00 and 20:00 hours at +43 660 481 3222 (Mr. Dali).
Should you need urgent personal help or assistance during your stay, please contact the caretaker, Mr. Dali at +43 660 481 3222.
Notification on site. In case Chalet Kirchberg am Bach does not meet your expectations, please notify the management/caretaker without delay.
RESPONSIBILITIES AND BEHAVIOUR
This chalet is in the summer of 2010, 2019 and 2020 largely renovated. In order to maintain and protect our property, we kindly request that you not wear outdoor shoes, ski boots and snowboard boots in the property at any time. There is a ski room attached to the chalet where boots and equipment can be safely stored.
Guests should act in a way that is respectful local residents at all times and in a way that does not damage Chalet Kirchberg am Bach reputation. All guests must recognise that the chalet is within a residential area and ensure that noise levels are appropriate at all times and minimize any disruption to neighbours. Guests must observe a 10:00pm curfew for outdoor noise or excessive noise within the property.
Smoking within Chalet Kirchberg am Bach is strictly forbidden. Those wishing to smoke should do so outside the property, disposing of cigarette butts properly.
The use of illegal substances in Chalet Kirchberg am Bach will not be tolerated.
It is the group’s responsibility to ensure Chalet Kirchberg am Bach is secure at all times. Any group that fails to secure the property doors and windows will be liable for any stolen property belonging to Chalet Kirchberg am Bach or the property owner as a result of that negligence. Chalet Kirchberg am Bach will not be held responsible for any theft or loss of personal possessions from our premises or vehicles.
It is your responsibility to park your car in a safe place which does not obstruct any neighbouring properties or snow plough access.
It is your responsibility to familiarise yourself with the fire exits and fire extinguishers in the property when you arrive.
A vacuum cleaner and other cleaning equipment/products can be found in the kitchen.
Throughout Austria it is mandatory to separate waste and by not doing so hefty fines could result. You are kindly requested to separate all waste into the appropriate bins: glass (all types), plastic, paper and remaining waste. These bins can be found in the garage. The grey bin with wheels is for the remaining waste. With proper waste separation, this grey bin is large enough for 1 weeks worth of waste. Waste bin bags can be purchased through the Manager.
The use of the fireplace is at your own risk. The fireplace works optimally when it is clean and the glass door is closed. The wood for the fire place can be found in the living room or in the garden. No other objects should be put in the fireplace.
Wireless Internet (Wi-Fi). The use of the internet is free and intended for normal use. However it is possible that the internet connection does not work optimally and thus we cannot be held responsible for this occurrence. The login details for Wi-Fi are available in the chalet.
DAMAGE
It may of course happen that you or your travelling party cause damage in or around Chalet Kirchberg am Bach. Please report the damage as soon as possible to the manager/caretaker and together fill out a damage form. Many damage claims are covered by the damage insurance policy you take out when booking via Villa for You.
Unavoidable and exceptional circumstances. Furthermore, we are not liable for damage as a result of circumstances of your own doing, or your travelling party or third parties. For instance, in the event of local electricity or water issues, exceptional weather conditions or fire in the holiday home.